feat: 添加AI智能客服弹窗组件（对接扣子API）

2026-10-09 13:41:58 +08:00
parent 1e3095c05e
commit ca7d179d1b
3 changed files with 277 additions and 3 deletions
@@ -0,0 +1,53 @@
+module.exports = {
+  main: async (event) => {
+    let { data = {}, userInfo } = event;
+
+    const COZE_TOKEN = 'sat_OiXlI4Da5Q99fxmul6pNfExmA6hR898UbxBDwrvjZ638APxRSlFnXbz6zyFedKNG';
+    const BOT_ID = '7680345813062680618';
+
+    // 使用流式接口，直接从 SSE 事件中提取回答
+    const res = await uniCloud.httpclient.request('https://api.coze.cn/v3/chat', {
+      method: 'POST',
+      dataType: 'text',
+      contentType: 'json',
+      timeout: 120000,
+      headers: { 'Authorization': 'Bearer ' + COZE_TOKEN },
+      data: {
+        bot_id: BOT_ID,
+        user_id: (userInfo && userInfo.uid) || 'anonymous',
+        stream: true,
+        auto_save_history: true,
+        additional_messages: [{
+          role: 'user',
+          content: data.message,
+          content_type: 'text'
+        }]
+      }
+    });
+
+    // 从 SSE 文本中提取 type=answer 的内容
+    let answer = '暂时无法回复，请拨打 400-686-5559 咨询';
+    let conversationId = '';
+    const text = res.data || '';
+
+    const lines = text.split('\n');
+    for (const line of lines) {
+      if (!line.startsWith('data:')) continue;
+      const d = line.slice(5).trim();
+      if (d === '[DONE]' || d === '"[DONE]"') continue;
+      try {
+        const p = JSON.parse(d);
+        if (p.conversation_id) conversationId = p.conversation_id;
+        if (p.type === 'answer' && p.content) {
+          answer = p.content;
+        }
+      } catch (e) { /* 跳过非 JSON 行 */ }
+    }
+
+    return {
+      code: 0,
+      msg: 'ok',
+      data: { answer, conversation_id: conversationId }
+    };
+  }
+};