diff --git a/blade-service-api/blade-user-api/src/main/java/org/springblade/system/cache/UserCache.java b/blade-service-api/blade-user-api/src/main/java/org/springblade/system/cache/UserCache.java
index 0dbd04fc..b181e1f5 100644
--- a/blade-service-api/blade-user-api/src/main/java/org/springblade/system/cache/UserCache.java
+++ b/blade-service-api/blade-user-api/src/main/java/org/springblade/system/cache/UserCache.java
@@ -25,6 +25,7 @@
  */
 package org.springblade.system.cache;
 
+import lombok.extern.slf4j.Slf4j;
 import org.springblade.core.cache.utils.CacheUtil;
 import org.springblade.core.tool.api.R;
 import org.springblade.core.tool.utils.Func;
@@ -42,6 +43,7 @@ import static org.springblade.core.launch.constant.FlowConstant.TASK_USR_PREFIX;
  *
  * @author Chill
  */
+@Slf4j
 public class UserCache {
 	private static final String USER_CACHE_ID = "user:id:";
 	private static final String USER_CACHE_ACCOUNT = "user:account:";
@@ -73,10 +75,18 @@ public class UserCache {
 	 * @return
 	 */
 	public static User getUser(Long userId) {
-		return CacheUtil.get(USER_CACHE, USER_CACHE_ID, userId, () -> {
-			R<User> result = getUserClient().userInfoById(userId);
-			return result.getData();
-		});
+		try {
+			return CacheUtil.get(USER_CACHE, USER_CACHE_ID, userId, () -> loadUserById(userId));
+		} catch (RuntimeException exception) {
+			log.warn("用户缓存读取失败，清理损坏缓存后重试, userId={}", userId, exception);
+			clearBrokenUserCache();
+			try {
+				return CacheUtil.get(USER_CACHE, USER_CACHE_ID, userId, () -> loadUserById(userId));
+			} catch (RuntimeException retryException) {
+				log.warn("用户缓存重试仍失败，改为直连查询, userId={}", userId, retryException);
+				return loadUserById(userId);
+			}
+		}
 	}
 
 	/**
@@ -89,20 +99,25 @@ public class UserCache {
 		if (userId == null) {
 			return StringPool.EMPTY;
 		}
-		User user = getUser(userId);
-		if (user == null) {
+		try {
+			User user = getUser(userId);
+			if (user == null) {
+				return Func.toStr(userId);
+			}
+			if (StringUtil.isNotBlank(user.getRealName())) {
+				return user.getRealName();
+			}
+			if (StringUtil.isNotBlank(user.getName())) {
+				return user.getName();
+			}
+			if (StringUtil.isNotBlank(user.getAccount())) {
+				return user.getAccount();
+			}
+			return Func.toStr(userId);
+		} catch (RuntimeException exception) {
+			log.warn("翻译用户姓名失败，回退为用户ID, userId={}", userId, exception);
 			return Func.toStr(userId);
 		}
-		if (StringUtil.isNotBlank(user.getRealName())) {
-			return user.getRealName();
-		}
-		if (StringUtil.isNotBlank(user.getName())) {
-			return user.getName();
-		}
-		if (StringUtil.isNotBlank(user.getAccount())) {
-			return user.getAccount();
-		}
-		return Func.toStr(userId);
 	}
 
 	/**
@@ -113,10 +128,34 @@ public class UserCache {
 	 * @return
 	 */
 	public static User getUser(String tenantId, String account) {
-		return CacheUtil.get(USER_CACHE, USER_CACHE_ACCOUNT, tenantId + StringPool.DASH + account, () -> {
-			R<User> result = getUserClient().userByAccount(tenantId, account);
-			return result.getData();
-		});
+		String accountKey = tenantId + StringPool.DASH + account;
+		try {
+			return CacheUtil.get(USER_CACHE, USER_CACHE_ACCOUNT, accountKey, () -> loadUserByAccount(tenantId, account));
+		} catch (RuntimeException exception) {
+			log.warn("用户缓存读取失败，清理损坏缓存后重试, accountKey={}", accountKey, exception);
+			clearBrokenUserCache();
+			try {
+				return CacheUtil.get(USER_CACHE, USER_CACHE_ACCOUNT, accountKey, () -> loadUserByAccount(tenantId, account));
+			} catch (RuntimeException retryException) {
+				log.warn("用户缓存重试仍失败，改为直连查询, accountKey={}", accountKey, retryException);
+				return loadUserByAccount(tenantId, account);
+			}
+		}
+	}
+
+	private static User loadUserById(Long userId) {
+		R<User> result = getUserClient().userInfoById(userId);
+		return result.getData();
+	}
+
+	private static User loadUserByAccount(String tenantId, String account) {
+		R<User> result = getUserClient().userByAccount(tenantId, account);
+		return result.getData();
+	}
+
+	private static void clearBrokenUserCache() {
+		CacheUtil.clear(USER_CACHE);
+		CacheUtil.clear(USER_CACHE, Boolean.FALSE);
 	}
 
 }