diff --git a/src/views/business/loading-manage.vue b/src/views/business/loading-manage.vue
index a8c0eca..112a057 100644
--- a/src/views/business/loading-manage.vue
+++ b/src/views/business/loading-manage.vue
@@ -1276,11 +1276,11 @@ export default {
     findWaybillId(row, waybillNo) {
       const rows = this.splitText(row.loadingSubNos);
       const index = rows.findIndex(item => item === waybillNo);
-      const linkedRows = this.parseJsonArray(row.waybillList || row.waybillRows || row.waybills);
+      const linkedRows = parseJsonArray(row.waybillList || row.waybillRows || row.waybills);
       if (linkedRows[index]?.id || linkedRows[index]?.waybillId) {
         return linkedRows[index].id || linkedRows[index].waybillId;
       }
-      const ids = this.parseJsonArray(row.waybillIdsJson);
+      const ids = parseJsonArray(row.waybillIdsJson);
       return ids[index] || '';
     },
     async openWaybillDetail(row = {}) {
diff --git a/src/views/vehicle/customer-archive.vue b/src/views/vehicle/customer-archive.vue
index 42531ce..1ac93f7 100644
--- a/src/views/vehicle/customer-archive.vue
+++ b/src/views/vehicle/customer-archive.vue
@@ -678,6 +678,11 @@
             </template>
           </el-table-column>
           <el-table-column label="变更账号" prop="changeUserName" min-width="160" />
+          <el-table-column label="操作" width="90" fixed="right" align="center">
+            <template #default="{ row }">
+              <el-link type="primary" @click="openChangeRecordDetail(row)">详情</el-link>
+            </template>
+          </el-table-column>
         </el-table>
         <empty-pagination
           :page="changeRecordPage"
@@ -687,6 +692,40 @@
         />
       </section-card>
 
+      <el-dialog
+        v-model="changeRecordDetailVisible"
+        title="变更记录详情"
+        append-to-body
+        destroy-on-close
+        width="1100px"
+        top="10px"
+        class="change-record-detail-dialog"
+      >
+        <div v-if="changeRecordDetail" class="change-record-detail-meta">
+          <span>变更日期：{{ changeRecordDetail.changeTime || '-' }}</span>
+          <span>变更账号：{{ changeRecordDetail.changeUserName || '-' }}</span>
+        </div>
+        <el-table :data="changeRecordDetailRows" border :show-overflow-tooltip="false">
+          <el-table-column prop="field" label="变更字段" min-width="180" />
+          <el-table-column
+            prop="before"
+            label="变更前"
+            min-width="360"
+            class-name="change-record-detail-value"
+          />
+          <el-table-column
+            prop="after"
+            label="变更后"
+            min-width="500"
+            class-name="change-record-detail-value"
+          />
+        </el-table>
+        <el-empty v-if="!changeRecordDetailRows.length" description="暂无变更内容" :image-size="60" />
+        <template #footer>
+          <el-button type="primary" @click="changeRecordDetailVisible = false">关闭</el-button>
+        </template>
+      </el-dialog>
+
       <template #footer>
         <el-button @click="archiveBox = false">{{ readonly ? '关闭' : '取消' }}</el-button>
         <el-button type="primary" v-if="!readonly" @click="saveArchive">保存</el-button>
@@ -1351,6 +1390,9 @@ export default {
         total: 0,
         records: [],
       },
+      changeRecordDetailVisible: false,
+      changeRecordDetail: null,
+      changeRecordDetailRows: [],
       contactIndex: -1,
       contactForm: this.emptyContact(),
       contactMapBox: false,
@@ -1916,6 +1958,9 @@ export default {
         registeredRegionName: '注册地址',
         registeredDetailAddress: '详细地址',
         invoiceType: '发票类型',
+        qualificationAttachments: '客商材料',
+        customerAttachments: '客商材料',
+        客商材料: '客商材料',
       };
       if (fieldLabelMap[field]) return fieldLabelMap[field];
       const column = (this.option.column || []).find(item => item.prop === field);
@@ -1996,6 +2041,68 @@ export default {
         })
         .join('；');
     },
+    normalizeScoreChangeEntries(value) {
+      const normalized = this.normalizeChangeFieldValue(value);
+      if (Array.isArray(normalized)) return normalized;
+      return normalized && typeof normalized === 'object' ? [normalized] : [];
+    },
+    formatScoreChangeDiff(beforeValue, afterValue) {
+      const beforeEntries = this.normalizeScoreChangeEntries(beforeValue);
+      const afterEntries = this.normalizeScoreChangeEntries(afterValue);
+      const size = Math.max(beforeEntries.length, afterEntries.length);
+      const fields = [
+        ['scoreDate', '评分日期'],
+        ['selfScore', '自评得分'],
+        ['reviewScore', '复评得分'],
+        ['finalScore', '最终得分'],
+        ['creditLevel', '信用等级'],
+        ['details', '评分明细'],
+      ];
+      const formatValue = (field, value) => {
+        if (field === 'details') {
+          return this.formatScoreChangeValue([{ details: value }]).replace(/^第\d+条评分$/, '空');
+        }
+        if (value === undefined || value === null || value === '' || value === '-1') return '空';
+        return field.endsWith('Score') ? `${this.formatScoreValue(value)}分` : String(value);
+      };
+      const before = [];
+      const after = [];
+      for (let index = 0; index < size; index += 1) {
+        const left = beforeEntries[index] || {};
+        const right = afterEntries[index] || {};
+        fields.forEach(([field, label]) => {
+          const leftValue = left[field];
+          const rightValue = right[field];
+          if (JSON.stringify(leftValue) === JSON.stringify(rightValue)) return;
+          const prefix = size > 1 ? `第${index + 1}条-${label}` : label;
+          before.push(`${prefix}：${formatValue(field, leftValue)}`);
+          after.push(`${prefix}：${formatValue(field, rightValue)}`);
+        });
+      }
+      return { before: before.join('；') || '空', after: after.join('；') || '空' };
+    },
+    formatAttachmentChangeValue(value) {
+      const attachments = Array.isArray(value)
+        ? value
+        : value && typeof value === 'object'
+        ? [value]
+        : this.parseAttachments(value);
+      const names = attachments
+        .map(item => {
+          const fileName =
+            typeof item === 'string'
+              ? item
+              : item?.originalName || item?.name || item?.fileName || item?.url || item?.link || '';
+          const name = String(fileName).trim().split('?')[0].split('/').pop();
+          try {
+            return decodeURIComponent(name);
+          } catch (error) {
+            return name;
+          }
+        })
+        .filter(Boolean);
+      return names.length ? names.join('、') : '空';
+    },
     formatChangeFieldValue(field, value) {
       value = this.normalizeChangeFieldValue(value);
       if (value === undefined || value === null || value === '' || value === '-1') return '空';
@@ -2006,7 +2113,11 @@ export default {
         审核状态: 'approvalStatus',
         状态: 'status',
         客户类型: 'customerType',
+        客商材料: 'qualificationAttachments',
       }[field] || field;
+      if (['qualificationAttachments', 'customerAttachments'].includes(normalizedField)) {
+        return this.formatAttachmentChangeValue(value);
+      }
       if (normalizedField === '评分信息' || normalizedField === 'scores') {
         return this.formatScoreChangeValue(value) || '空';
       }
@@ -2036,6 +2147,39 @@ export default {
       if (typeof value === 'object') return JSON.stringify(value);
       return String(value);
     },
+    buildChangeRecordDetailRows(row = {}) {
+      const beforeData = this.parseChangeData(row.beforeData);
+      const afterData = this.parseChangeData(row.afterData);
+      const fields = [...new Set([...Object.keys(beforeData), ...Object.keys(afterData)])];
+      const rows = fields
+        .filter(
+          field =>
+            field !== '变更内容' &&
+            !(this.isEmptyChangeValue(beforeData[field]) && this.isEmptyChangeValue(afterData[field]))
+        )
+        .map(field => ({
+          field: this.getChangeFieldLabel(field),
+          ...(this.isScoreChangeField(field)
+            ? this.formatScoreChangeDiff(beforeData[field], afterData[field])
+            : {
+                before: this.formatChangeFieldValue(field, beforeData[field]),
+                after: this.formatChangeFieldValue(field, afterData[field]),
+              }),
+        }));
+      const content = String(row.changeContent || '').trim();
+      if (content) {
+        rows.unshift({ field: '变更内容', before: '空', after: content });
+      }
+      return rows;
+    },
+    isScoreChangeField(field) {
+      return ['评分信息', 'scores'].includes(field);
+    },
+    openChangeRecordDetail(row) {
+      this.changeRecordDetail = row;
+      this.changeRecordDetailRows = this.buildChangeRecordDetailRows(row);
+      this.changeRecordDetailVisible = true;
+    },
     formatChangeContent(row) {
       const beforeData = this.parseChangeData(row.beforeData);
       const afterData = this.parseChangeData(row.afterData);
@@ -2047,8 +2191,11 @@ export default {
             !(this.isEmptyChangeValue(beforeData[field]) && this.isEmptyChangeValue(afterData[field]))
         )
         .map(field => {
-          const before = this.formatChangeFieldValue(field, beforeData[field]);
-          const after = this.formatChangeFieldValue(field, afterData[field]);
+          const scoreDiff = this.isScoreChangeField(field)
+            ? this.formatScoreChangeDiff(beforeData[field], afterData[field])
+            : null;
+          const before = scoreDiff?.before || this.formatChangeFieldValue(field, beforeData[field]);
+          const after = scoreDiff?.after || this.formatChangeFieldValue(field, afterData[field]);
           return `${this.getChangeFieldLabel(field)}：变更前：${before} → 变更后：${after}`;
         });
       const content = String(row.changeContent || '').trim();
@@ -3168,6 +3315,9 @@ export default {
     },
     resetArchive() {
       this.readonly = false;
+      this.changeRecordDetailVisible = false;
+      this.changeRecordDetail = null;
+      this.changeRecordDetailRows = [];
       this.archiveForm = this.emptyArchive();
       this.originalAccessType = '';
       this.qualificationFiles = [];
@@ -4284,6 +4434,27 @@ export default {
   word-break: break-word;
 }
 
+:deep(.change-record-detail-dialog .el-dialog__body) {
+  max-height: 65vh;
+  overflow: auto;
+}
+
+:deep(.change-record-detail-dialog .change-record-detail-value .cell) {
+  white-space: pre-wrap;
+  word-break: break-word;
+  overflow: visible;
+  text-overflow: clip;
+  line-height: 1.6;
+}
+
+.change-record-detail-meta {
+  display: flex;
+  gap: 32px;
+  margin-bottom: 16px;
+  color: #606266;
+  font-size: 14px;
+}
+
 :deep(.archive-dialog .el-dialog__body) {
   max-height: 72vh;
   overflow: auto;