feat(user/order): 新增订单评价功能

- 添加订单评价页面组件
- 实现订单信息和商品列表展示
- 添加评价功能相关的样式和布局
- 优化订单列表页面,增加申请退款和查看物流等功能
This commit is contained in:
2025-08-23 16:22:01 +08:00
parent 7708968f53
commit 0a6f21d182
16 changed files with 3050 additions and 93 deletions

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import React, { useState, useEffect } from 'react'
import Taro, { useRouter } from '@tarojs/taro'
import { View, Text } from '@tarojs/components'
import {
Cell,
CellGroup,
Loading,
Empty,
Button,
Steps,
Step,
Tag,
Divider
} from '@nutui/nutui-react-taro'
import './index.scss'
// 售后类型
type AfterSaleType = 'refund' | 'return' | 'exchange' | 'repair'
// 售后状态
type AfterSaleStatus =
| 'pending' // 待审核
| 'approved' // 已同意
| 'rejected' // 已拒绝
| 'processing' // 处理中
| 'completed' // 已完成
| 'cancelled' // 已取消
// 售后进度记录
interface ProgressRecord {
id: string
time: string
status: string
description: string
operator?: string
remark?: string
images?: string[]
}
// 售后详情
interface AfterSaleDetail {
id: string
orderId: string
orderNo: string
type: AfterSaleType
status: AfterSaleStatus
reason: string
description: string
amount: number
applyTime: string
processTime?: string
completeTime?: string
rejectReason?: string
contactPhone?: string
evidenceImages: string[]
progressRecords: ProgressRecord[]
}
// 售后类型映射
const AFTER_SALE_TYPE_MAP = {
'refund': '退款',
'return': '退货',
'exchange': '换货',
'repair': '维修'
}
// 售后状态映射
const AFTER_SALE_STATUS_MAP = {
'pending': '待审核',
'approved': '已同意',
'rejected': '已拒绝',
'processing': '处理中',
'completed': '已完成',
'cancelled': '已取消'
}
// 状态颜色映射
const STATUS_COLOR_MAP = {
'pending': '#faad14',
'approved': '#52c41a',
'rejected': '#ff4d4f',
'processing': '#1890ff',
'completed': '#52c41a',
'cancelled': '#999'
}
const AfterSaleProgressPage: React.FC = () => {
const router = useRouter()
const { orderId, orderNo, type = 'refund' } = router.params
const [loading, setLoading] = useState(true)
const [afterSaleDetail, setAfterSaleDetail] = useState<AfterSaleDetail | null>(null)
const [error, setError] = useState<string>('')
useEffect(() => {
if (orderId) {
loadAfterSaleDetail()
}
}, [orderId])
// 加载售后详情
const loadAfterSaleDetail = async () => {
try {
setLoading(true)
setError('')
// 模拟API调用 - 实际项目中替换为真实API
const mockAfterSaleDetail: AfterSaleDetail = {
id: 'AS' + Date.now(),
orderId: orderId || '',
orderNo: orderNo || '',
type: type as AfterSaleType,
status: 'processing',
reason: '商品质量问题',
description: '收到的商品有明显瑕疵,希望申请退款',
amount: 9999,
applyTime: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000).toISOString(),
processTime: new Date(Date.now() - 1 * 24 * 60 * 60 * 1000).toISOString(),
contactPhone: '138****5678',
evidenceImages: [
'https://via.placeholder.com/200x200',
'https://via.placeholder.com/200x200'
],
progressRecords: [
{
id: '1',
time: new Date().toISOString(),
status: '处理中',
description: '客服正在处理您的申请,请耐心等待',
operator: '客服小王',
remark: '预计1-2个工作日内完成处理'
},
{
id: '2',
time: new Date(Date.now() - 4 * 60 * 60 * 1000).toISOString(),
status: '已审核',
description: '您的申请已通过审核,正在安排处理',
operator: '审核员张三'
},
{
id: '3',
time: new Date(Date.now() - 1 * 24 * 60 * 60 * 1000).toISOString(),
status: '已受理',
description: '我们已收到您的申请,正在进行审核',
operator: '系统'
},
{
id: '4',
time: new Date(Date.now() - 2 * 24 * 60 * 60 * 1000).toISOString(),
status: '已提交',
description: '您已成功提交售后申请',
operator: '用户'
}
]
}
// 模拟网络延迟
await new Promise(resolve => setTimeout(resolve, 1000))
setAfterSaleDetail(mockAfterSaleDetail)
} catch (error) {
console.error('加载售后详情失败:', error)
setError('加载售后详情失败,请重试')
} finally {
setLoading(false)
}
}
// 刷新进度
const refreshProgress = () => {
loadAfterSaleDetail()
}
// 撤销申请
const cancelApplication = async () => {
try {
const result = await Taro.showModal({
title: '撤销申请',
content: '确定要撤销售后申请吗?撤销后无法恢复',
confirmText: '确定撤销',
cancelText: '取消'
})
if (!result.confirm) {
return
}
Taro.showLoading({
title: '撤销中...'
})
// 模拟API调用
await new Promise(resolve => setTimeout(resolve, 1500))
Taro.hideLoading()
Taro.showToast({
title: '撤销成功',
icon: 'success'
})
// 延迟返回上一页
setTimeout(() => {
Taro.navigateBack()
}, 1500)
} catch (error) {
Taro.hideLoading()
console.error('撤销申请失败:', error)
Taro.showToast({
title: '撤销失败,请重试',
icon: 'none'
})
}
}
// 联系客服
const contactService = () => {
Taro.showModal({
title: '联系客服',
content: '客服电话400-123-4567\n工作时间9:00-18:00\n\n您也可以通过在线客服获得帮助',
showCancel: false
})
}
// 格式化时间
const formatTime = (timeStr: string) => {
const date = new Date(timeStr)
return `${date.getMonth() + 1}-${date.getDate()} ${date.getHours().toString().padStart(2, '0')}:${date.getMinutes().toString().padStart(2, '0')}`
}
// 格式化完整时间
const formatFullTime = (timeStr: string) => {
const date = new Date(timeStr)
return `${date.getFullYear()}-${(date.getMonth() + 1).toString().padStart(2, '0')}-${date.getDate().toString().padStart(2, '0')} ${date.getHours().toString().padStart(2, '0')}:${date.getMinutes().toString().padStart(2, '0')}`
}
if (loading) {
return (
<View className="progress-page">
<View className="loading-container">
<Loading type="spinner" />
<Text className="loading-text">...</Text>
</View>
</View>
)
}
if (error) {
return (
<View className="progress-page">
<Empty
description={error}
imageSize={80}
>
<Button type="primary" size="small" onClick={refreshProgress}>
</Button>
</Empty>
</View>
)
}
if (!afterSaleDetail) {
return (
<View className="progress-page">
<Empty
description="暂无售后信息"
imageSize={80}
>
<Button type="primary" size="small" onClick={() => Taro.navigateBack()}>
</Button>
</Empty>
</View>
)
}
return (
<View className="progress-page">
{/* 售后基本信息 */}
<View className="after-sale-header">
<View className="header-top">
<View className="type-status">
<Text className="type-text">
{AFTER_SALE_TYPE_MAP[afterSaleDetail.type]}
</Text>
<Tag
color={STATUS_COLOR_MAP[afterSaleDetail.status]}
className="status-tag"
>
{AFTER_SALE_STATUS_MAP[afterSaleDetail.status]}
</Tag>
</View>
<Button size="small" fill="outline" onClick={refreshProgress}>
</Button>
</View>
<View className="header-info">
<Text className="order-no">{afterSaleDetail.orderNo}</Text>
<Text className="apply-time">
{formatFullTime(afterSaleDetail.applyTime)}
</Text>
<Text className="amount">¥{afterSaleDetail.amount}</Text>
</View>
</View>
{/* 进度时间线 */}
<View className="progress-timeline">
<View className="timeline-header">
<Text className="timeline-title"></Text>
</View>
<View className="timeline-list">
{afterSaleDetail.progressRecords.map((record, index) => (
<View key={record.id} className={`timeline-item ${index === 0 ? 'current' : ''}`}>
<View className="timeline-dot" />
<View className="timeline-content">
<View className="timeline-info">
<Text className="timeline-status">{record.status}</Text>
<Text className="timeline-time">{formatTime(record.time)}</Text>
</View>
<Text className="timeline-description">{record.description}</Text>
{record.operator && (
<Text className="timeline-operator">{record.operator}</Text>
)}
{record.remark && (
<Text className="timeline-remark">{record.remark}</Text>
)}
</View>
</View>
))}
</View>
</View>
{/* 申请详情 */}
<CellGroup title="申请详情">
<Cell title="申请原因" value={afterSaleDetail.reason} />
<Cell title="问题描述" value={afterSaleDetail.description} />
{afterSaleDetail.contactPhone && (
<Cell title="联系电话" value={afterSaleDetail.contactPhone} />
)}
</CellGroup>
{/* 凭证图片 */}
{afterSaleDetail.evidenceImages.length > 0 && (
<View className="evidence-section">
<View className="section-title"></View>
<View className="image-list">
{afterSaleDetail.evidenceImages.map((image, index) => (
<View key={index} className="image-item">
<image
src={image}
mode="aspectFill"
className="evidence-image"
onClick={() => {
Taro.previewImage({
urls: afterSaleDetail.evidenceImages,
current: image
})
}}
/>
</View>
))}
</View>
</View>
)}
{/* 底部操作 */}
<View className="progress-footer">
<View className="footer-buttons">
<Button onClick={contactService}>
</Button>
{(afterSaleDetail.status === 'pending' || afterSaleDetail.status === 'approved') && (
<Button type="primary" onClick={cancelApplication}>
</Button>
)}
</View>
</View>
</View>
)
}
export default AfterSaleProgressPage