diff --git a/src/main/java/com/gxwebsoft/app/service/impl/AppTicketServiceImpl.java b/src/main/java/com/gxwebsoft/app/service/impl/AppTicketServiceImpl.java
index f50fc51..0e0e913 100644
--- a/src/main/java/com/gxwebsoft/app/service/impl/AppTicketServiceImpl.java
+++ b/src/main/java/com/gxwebsoft/app/service/impl/AppTicketServiceImpl.java
@@ -125,9 +125,9 @@ public class AppTicketServiceImpl extends ServiceImpl<AppTicketMapper, AppTicket
         ticket.setCreateTime(LocalDateTime.now());
         ticket.setUpdateTime(LocalDateTime.now());
 
-        // 从用户服务取昵称/头像冗余存储
+        // 从用户服务取昵称/头像冗余存储（@InterceptorIgnore 绕过租户拦截器跨库查询）
         try {
-            User user = userService.getById(userId);
+            User user = userService.getByIdIgnoreTenant(userId);
             if (user != null) {
                 ticket.setSubmitUserName(user.getNickname() != null ? user.getNickname() : user.getUsername());
                 ticket.setSubmitUserAvatar(user.getAvatar());
@@ -196,7 +196,7 @@ public class AppTicketServiceImpl extends ServiceImpl<AppTicketMapper, AppTicket
     // ─── 分配处理人 ───────────────────────────────────────────────
     @Override
     public void assign(Long ticketId, Integer assigneeId) {
-        User user = userService.getById(assigneeId);
+        User user = userService.getByIdIgnoreTenant(assigneeId);
         LambdaUpdateWrapper<AppTicket> wrapper = new LambdaUpdateWrapper<AppTicket>()
                 .eq(AppTicket::getTicketId, ticketId)
                 .set(AppTicket::getAssigneeId, assigneeId)
@@ -244,9 +244,9 @@ public class AppTicketServiceImpl extends ServiceImpl<AppTicketMapper, AppTicket
         reply.setDeleted(0);
         reply.setCreateTime(LocalDateTime.now());
 
-        // 补充用户信息
+        // 补充用户信息（@InterceptorIgnore 绕过租户拦截器跨库查询）
         try {
-            User user = userService.getById(userId);
+            User user = userService.getByIdIgnoreTenant(userId);
             if (user != null) {
                 reply.setUserName(user.getNickname() != null ? user.getNickname() : user.getUsername());
                 reply.setUserAvatar(user.getAvatar());